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Please see FAQ below to get product information to help you get your questions and problems resolved. Still have problems, contact our support specialist directly.
  I already bought a license but my product keeps asking me to purchase.

If you are being asked to purchase a product that you have already bought, chances are your program is yet to be activated. Open your installed program and click on the "Register Now" button in the main program window. Copy and paste the serial number to be found in the order confirmation email.

If you cannot find the email, you can retrieve your license key by going to Retrieve License Key section.

You will be asked to enter the same email address that you used during the order process. An email with a link to your personalized orders page, detailing your serial number, will be sent to your email address. To eliminate the possibility of mistaking letters for numbers, we recommend you copy and paste the serial key rather than transcribe it.


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